Location: Complaints & Suggestions

Discussion: Complaint 1 - borrowing books with cds.Reported This is a featured thread

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Libraryteam
Complaint 1 - borrowing books with cds.
Oct 30 2006, 11:54 PM EST | Post edited: Oct 30 2006, 11:54 PM EST
Thanks for alerting the Library team to this problem. The procedures for borrowing books with cds appear to be different at Wagga and Bathurst. The Library team will investigate and decide on a consistent approach to requesting and borrowing books with cds.

Kerryn
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Libraryteam
1. RE: Complaint 1 - borrowing books with cds.
Nov 1 2006, 12:40 AM EST | Post edited: Nov 1 2006, 12:40 AM EST
Almost 12 months ago, the Bathurst library changed to putting the CDs into the back of the books and made the two items into one on your loan record. We don't have the staff time to go back to the resources from the 1990s and change every single CD, but we can change any CDs that are a problem. As soon as it comes to the attention of the library staff, the new processing begins. 1  out of 2 found this valuable. Do you?